Distributor of Medical Supplies
Manufacturer of Soft Format Pressure Management Products
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Policies & FAQ’s

By browsing and using this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern David Scott Company’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “ David Scott Company’, ‘DavidScottCo’, or ‘us’ or ‘we’ refers to the owner of the website whose registered office is in Franklin, Massachusetts, United States of America. Our company registration number is on file with appropriate governing bodies. The term ‘you’ refers to the user or viewer of our website.

  • The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, personal information may be stored by us.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Massachusetts and or the United States.

Information Collection, Use, and Sharing

  • We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
  • We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us.
  • We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
  • Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

  • You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
    • See what data we have about you, if any.
    • Change/correct any data we have about you.
    • Have us delete any data we have about you.
    • Express any concern you have about our use of your data

Registration

In order to use this website, a user must first complete the registration form.

  • During registration a user is required to give certain information (such as name and email address).
  • This information is used to contact you about the products/services on our site in which you have expressed interest.
  • At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Outside U.S. Territories

  • Those items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
  • With respect to each item for which Import Fees have been calculated, you authorize David Scott Company to designate a carrier (“Designated Carrier”) to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such item.
  • An Import Fees Deposit may be requested, this deposit represents an estimate of the Import Fees that will be levied on the items in your order for shipment to countries outside of the U.S. By placing your order, you agree to allow David Scott Company to collect the Import Fees Deposit for the applicable items in your order. This deposit will be used, on your behalf, to reimburse the Designated Carriers for the import fees that they have paid on your behalf to the appropriate authorities of the destination country. In most situation the purchaser will be liable for all import fees & taxes.
  • You further agree that the Designated Carriers may disclose to David Scott Company the amount of actual Import Fees levied on the item you have purchased from our website. In the event that the Import Fees Deposit exceeds the Actual Import Fees, David Scott Company will refund the difference.
  • These terms and conditions are in addition to the of the David Scott Company website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in the United States, or Freight Forwarder for international shipments.

Limitations

  • For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Davidscottco.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

Privacy

  • Your privacy is important to us, and we know that you care about how information about your order is used and shared.
  • These terms and conditions are in addition to the of the David Scott Company website.
  • We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.
  • Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.
  • If the order is a gift, the package may be marked “Gift,” but the cost of the item is still stated on the customs form.
  • Customs authorities require the value of the gift item to be stated directly on the package.

Privacy Notice

This privacy notice discloses the privacy practices for David Scott Company, any of its subsidiaries and our website; www.davidscottco.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

 Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Sharing

We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We may use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

Our web site may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

 Notification of Changes

Whenever material changes are made to the privacy notice they will be updated via our website and upon acceptance of the latest policies you will be able to continue you’re your purchases.

Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.

 If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 508-875-3333 or via email at customerservice@davidscottco.com.

 

Other FAQ’s

When will my order ship?
David Scott Company uses FedEx, UPS and the USPS whenever possible. Most orders that are placed Monday- Friday before 3pm will be shipped same day. Shipping will not occur on Saturdays, Sundays and holidays. For more detailed information as to “holidays” please contact us at 800-804-0333.

David Scott Company tries our best to inventory items found on our website. Occasionally we ship items direct from the manufacturer depending on size and weight restrictions. Therefore delivery may vary when an item is being drop shipped direct from the manufacturer.

Back Orders
On occasion items may become back ordered. In most cases items are shipped out within 2 weeks from the date the back ordered item was ordered. In the event that an item will be back ordered for a longer period of time, we will contact you via email or phone to let you know.

International Orders
International shipping prices are subject to change. The current construction of the site does not provide for accurate international shipping charges. Once your order has been placed a representative from the David Scott Company will contact you via e-mail for the actual shipping rate and the decision will be yours as to how you want to proceed.

For an estimated international shipping rate please e-mail with the following information; product you want to order with quantities, your complete ship to address, country and postal code.Please note that these shipping costs do not include any duties, taxes or other country specific fees that may apply.